President John Dramani Mahama has calmed Ghanaians, dismissing concerns that recent power interruptions across the country signal a return to “dumsor”.
According to John Mahama, the outages are part of thoughtful measures to strengthen Ghana’s electricity supply system.
Mahama highlighted that the interruptions are necessary to allow for critical maintenance and upgrades to ensure long-term stability.
Speaking during the Resetting Ghana tour in the Northern Region on Sunday, April 19, 2026, John Mahama stated, “These outages are not dumsor. They are necessary steps to ensure a more reliable and stable power supply for all”.
“What we are doing is a planned intervention to improve the efficiency of our power infrastructure and avoid unexpected breakdowns,” he added.
Also, Minister of Energy and Green Transition, John Abdulai Jinapor, has announced that the government is moving to digitise how Ghanaians report power outages.
He disclosed that the government will introduce a WhatsApp-based system that allows users to report power outages.
Also, speaking at the final day of the President’s resetting tour of the Northern Region, Dr Jinapor said, “We are committed to improving both the electricity subsector, the renewable sector, and the petroleum sector. We’ll also improve on our communication.”
He announced that the new system will allow consumers to bypass call lines entirely. “We are going to launch a system where when you have the least outage, you don’t even need to call. Just send a WhatsApp message with your location, and we shall dispatch men and women there to address your problem in real time.”
In related news, the Electricity Company of Ghana (ECG) has said its meters deployed are rigorous and accurate.
According to the ECG, they remain confident in the accuracy and reliability of their meters, but acknowledge that customers may have genuine concerns, adding that they have taken note of recent concerns raised by some prepaid customers and other stakeholders in terms of metering and billing systems.
ECG further announced that it has formally requested the Ghana Standards Authority (GSA) to independently and randomly select and test meters following public complaints.
The ECG disclosed that all electricity meters deployed by them undergo rigorous testing and calibration to ensure their accuracy; however disclosed that customers may have genuine concerns.
The statement added that in the spirit of transparency and accountability, they have requested the GSA to randomly test meters, and their findings will be compiled in a report to the Minister.
In a statement, ECG’s Director of Communications, William Boateng, read, “The Electricity Company of Ghana (ECG) has taken note of recent concerns raised by some prepaid customers and other stakeholders regarding our metering and billing systems.
We wish to assure the general public that all electricity meters deployed by ECG undergo rigorous testing and calibration to ensure their accuracy. Our quality assurance processes are aligned with both national and international standards. ECG’s meter testing laboratory is state-of-the-art and comparable to leading facilities worldwide. In addition, all ECG meters are independently tested and certified by the Ghana Standards Authority (GSA) for compliance with approved standards before deployment”.
The statement added, “While ECG remains confident in the accuracy and reliability of its meters, we acknowledge that customers may have genuine concerns. In line with the Honourable Minister for Energy and Green Transition’s directive, ECG is fully committed to investigating all complaints. These investigations have already commenced.
In the spirit of transparency and accountability. ECG has once again formally requested the Ghana Standards Authority (GSA) to independently and randomly select and test our meters in the laboratory and in the field. GSA’s report will form part of ECG’s report to the Honourable Minister.
ECG remains committed to responsive, transparent, and accountable service delivery, and we appreciate our valued customers and stakeholders for their continued support and cooperation”.
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— Serwaa Amihere, Esq (@Serwaa_Amihere) April 19, 2026