BoG officials, police officers storm Zeepay head office a day after licence revocation

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Zeepay

Reports suggest Officials of the Bank of Ghana, accompanied by police officers, have stormed the headquarters of Zeepay Ghana.

The development comes a day after the Bank of Ghana (BoG) revoked the Zeepay Dedicated Electronic Money Issuer (DEMI) licence over multiple regulatory breaches.

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According to Citi Business News, the Zeepay office was closed, with security personnel stationed at the entrance, with officials from the Bank of Ghana inside the facility.

The information gathered also suggests copies of the central bank’s notice revoking Zeepay’s licence had been pasted on the walls of the building.

Meanwhile, Citi Business News disclosed that management indicated they were not ready to comment on the development.

The development follows the  Bank of Ghana (BoG) who revoked Zeepay Ghana Ltd’s electronic money licence, led by CEO Andrew Takyi-Appiah.

Reports suggest the BoG revoked Zeepay’s E-Money licence over multiple regulatory breaches, failure to comply with supervisory directives and risks to users of the payment service ecosystem.

In a public notice dated July 14, 2026, the BoG announced that the revocation takes immediate effect and was issued pursuant to Section 13 of the Payment Systems and Services Act, 2019, Act 987.

The BoG statement reads, “Pursuant to Section 13 of the Payment Systems and Services Act, 2019 (Act 987 he Bank of Ghana announces the revocation of the Dedicated Electronic Money Issuer (DEMI) Licence of Zeepay Ghana LTD (Zeepay) with effect from today, 14 July 2026.

The revocation of Zeepay’s DEMI Licence is based on multiple regulatory breaches and its persistent failure to comply with regulatory directives and the terms and conditions of its DEMI Licence. Zeepay’s non-compliance is detrimental to the interests of users and providers in the payment service ecosystem. Specifically, Zeepay:

i. Issued electronic money without maintaining corresponding cash backing, resulting in a negative\ variance and failed to rectify the associated risk exposure to customers and the payment system.

i. Failed to comply with directives by the Bank of Ghana to

a. Inject sufficient funds/to fully back the e-money balances of customers, agents/and merchants; and

b. Wind down its e-money issuance business

Zeepay’s continuous use of its DEMI licence constitutes a threat to the stability of the payment system.

Affected Zeepay wallet holders, including agents and merchants, should reach out to our support team on

Tel: 0593974486

Email: Complaints.office@bog.gov.gh

The Bank of Ghana remains committed to financial stability, consumer protection, and the integrity of the national payment system”.

In related news, some days ago, the home of Zeepay Ghana Limited and its Chief Executive Officer, Andrew Takyi-Appiah, was seized by court officials and police.

Reports suggest the Zeepay CEO home was seized in the early hours of Monday, July 6, 2026, as part of enforcement of a court judgment against him.

In a viral video shared on social media, some officials and vehicles were captured at a modern house.

Earlier, news broke that Andrew Takyi-Appiah had been ordered by the Commercial Division of the High Court to pay more than US$11.6 million to a customer over a failed transfer of funds.

Reports suggest the funds were deposited but allegedly not transferred as instructed.

The High Court decision follows legal action brought by the customer, indicating that Zeepay and its CEO failed to honour instructions to transfer substantial sums of money he had deposited.

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