“Outright disrespect your customers deserve better!” – Bridget Otoo calls out KFC

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Bridget Otoo, Presidential staffer
Bridget Otoo, Presidential staffer

Presidential Staffer Bridget Otoo has called out KFC Ghana following its just-ended GH¢15 promotion.

KFC Ghana on August 15, 2026, delivered on their highly anticipated GH¢15 promotion to commemorate its 15th anniversary.

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The promotion attracted large crowds to its branches across Accra.

Viral videos captured large crowds; a series of tensions escalating at some branches, with staff reportedly spraying water on sections of the crowd in an attempt to disperse them.

In another video, a Police man was captured whipping KFC Ghana customers at the Ashaiman branch.

Bridget Otoo, reacting to the videos, expressed her disappointment with KFC Ghana.

She argued that KFC should have anticipated the large turnout that such a promotion would attract.

According to Bridget Otoo, KFC staff spraying water on customers who had queued to purchase food was disrespectful and unacceptable.

In a post on X, Bridget Otoo wrote, “ Why would you run a promo for food @ 15 cedis and be surprised at the huge numbers that showed up!  To make matters worse, you resort to spraying water to disperse them; that’s outright disrespectful !!! @KFC_Ghana your customers deserve better!!!”.

Some netizens reacting to her comments stated, “The disrespect aspect is true, but who allowed this disrespect? Successive governments after Nkrumah are the root cause. This gov. has got to do better; what’s the essence of a paradise where people can’t afford to buy and eat? Tackle unemployment now!!”.

A netizen added, “Crowd control for an unruly crowd is what it is. If the line was orderly and calm and the workers didn’t fear for their personal safety or property they wouldn’t have had to resort to such measures. Stop playing the violin here wrong stage”.

One X user added, “Their crowd management plan was very poor. I thought they would use the drive-through windows to sell the packs and maintain orderliness instead of opening their doors to customers who had to struggle and fight their way in.

They could also have planned for online #preorders and issued numbered tags to customers who ordered online. That would have made the whole process much more organised. Well, this is a learning experience for @KFC_Ghana and other brands who are planning such promotions. Happy Anniversary to them, and we wish them more success in the future”.

“It is a shame that we as human beings ignore common sense of orderly queueing during activities like this. Anyway, to say that the nkokornkitinkiti project couldn’t save the youth and families from fighting over GHS 15.00 fried chicken is damning. Broilers grow in 8 weeks”, a netizen added.

One X user added, “They will definitely get away with it in Ghana, if they try this bullshit in their country of origin trust me someone will sue the hell out off their 15 years of existence”.

See the post below:

@ghnow_ Tensions are rising at KFC Circle as customers scramble for the GH¢15 anniversary deal, with reports of blows being exchanged in the crowd. 😳🍗 #GHnow ♬ original sound – GHnow
@ghnow_ Tensions are rising at KFC Circle as customers scramble for the GH¢15 anniversary deal, with reports of blows being exchanged in the crowd. 😳🍗 #GHnow #fyp ♬ original sound – GHnow
@ghnow_

Tension escalated at KFC Circle as customers reportedly engaged in fights amid the rush for the GH¢15 anniversary promo. The Ghana Police Service has arrived at the scene to restore calm and bring the situation under control. 🚔🍗

♬ original sound – GHnow
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