Minority demands answers over digital health systems shutdown over US$64m debt

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Ghana Health Service (GHS)

The Minority in parliament has demanded answers over the suspension of ten servers by technology company Akamai, which disrupted access to Ghana’s critical digital health information systems.

In a statement signed by the Ranking Member of Parliament’s Health Committee, Dr Nana Ayew Afriyie, on Friday, November 6, the minority called for an independent audit of the country’s digital health infrastructure and an immediate restoration of the affected systems.

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The Minority questioned how a contractual payment of US$64,510.95 could lead to the disruption of essential health information services.

It will be recalled that on  November 2, the Ghana Health Service (GHS) issued a communication disclosing that critical electronic health information systems, including the District Health Information Management System (DHIMS2), had been inaccessible since October 29, 2026.

The Minority, in its statement, raised concerns about financial planning, contract management and institutional oversight at the Ministry of Health and the Ghana Health Service.

The statement read, “In October 2025, the Minister of Health, Hon. Kwabena Mintah Akandoh, announced the introduction of the Ghana Health Information Management System (GHIMS) to replace the Lightwave Health Information Management System (LHIMS). Government presented GHIMS as a state-owned platform intended to strengthen national control over health data and reduce dependence on private service providers.

Barely a year later, the Ghana Health Service (GHS), in a communication dated 2nd November 2026, disclosed that critical electronic health information systems, including DHIMS2, had been inaccessible since 29th October 2026, following the suspension of ten servers by Akamai over an outstanding payment of just US$64,510.95.

Although GHIMS and DHIMS2 perform different functions, both form part of Ghana’s wider digital health ecosystem. This development raises serious questions about the sustainability of the government’s digital health strategy and its ability to safeguard essential national health information systems”.

The Minority further added, “The Minority finds this development deeply troubling, particularly given the government’s assurances that GHIMS would address longstanding challenges in Ghana’s digital health infrastructure.

The Ministry of Health’s budget increased from approximately GH¢17.8 billion in 2025 to GH¢22.8 billion in 2026, representing a 28% nominal increase. Although these are ministry-wide allocations, the public deserves a detailed account of the resources specifically committed to GHIMS and related digital infrastructure, and the measurable outcomes achieved.

Digital health transformation must be measured not by the introduction of new platforms, but by the reliability, accessibility and sustainability of the systems serving Ghanaians”.

The NPP minority further raise concerns of raised concerns about financial planning, contract management and institutional oversight at the Ministry of Health and the Ghana Health Service.

“The Minority expresses profound disappointment in the Ministry of Health and the Ghana Health Service for allowing outstanding contractual obligations to escalate into a nationwide disruption of critical health information systems. How could institutions entrusted with managing Ghana’s health information infrastructure allow ten servers to be suspended over an outstanding obligation of approximately US$64,511? 8.

This raises serious concerns about financial planning, contract management and institutional oversight. The Minority equally questions the apparent insensitivity of Akamai in suspending essential health information services despite the potential public health consequences. While contractual obligations must be respected, the Ministry must review the agreement and consider terminating it where justified by the established facts and contractual provisions”.

The Minority Health Committee also demanded, “Immediately restore the affected systems and provide a clear timeline for full operational recovery.

Account for GHIMS expenditure, including budgetary allocations, actual spending, implementation progress and integration with existing health information systems.

Investigate the Akamai suspension, establish institutional responsibility and take appropriate corrective action.

Conduct an independent audit of Ghana’s digital health infrastructure, including hosting arrangements, interoperability, data security and business continuity.

 Establish sustainable financing and infrastructure safeguards to prevent future disruptions”.

The minority further concluded by highlighting that Ghana’s digital health transformation must deliver reliable services, not merely new platforms and policy announcements, arguing that it is unacceptable for critical national health information systems to remain vulnerable to disruption over unresolved administrative and financial obligations.

See the statement below:

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