“We are ready to help” – BoG Governor says as he engages X Content Creators

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Bank of Ghana Governor Engages X Content Creators

The Governor of the Bank of Ghana, Dr Johnson Asiama, has engaged X Content Creators on Service Export Proceeds following their protest online.

It will be recalled that some Ghanaian content creators on X, formerly Twitter, are chasing the Bank of Ghana (BoG) to urgently release earnings after months of not receiving their payments.

The protest on X also showed a graphic of payments processed via Stripe being blocked and locked by the Bank of Ghana, preventing creators from accessing their funds.

According to some of the content creators, they reached out to X HQ, and they were told payment had been made, urging them to check from their end.

The content creators also stressed that the lack of payment is affecting their primary income source amid foreign exchange or regulatory holds by the central bank.

In a post shared on X, the Bank of Ghana stated, “Bank of Ghana Governor Engages X Content Creators on Service Export Proceeds.

Today, the Governor of the Bank of Ghana, @DrJPAsiama, met with Ghanaian X content creators at Bank Square.

The engagement follows the Bank’s statement on 20 April 2026, addressing concerns raised by creators regarding access to digital platform payouts.

Governor Dr Asiama assured the creators that the Bank places a premium on their work, “just like the export of cocoa.”

“Therefore, if you have any issues with your payouts, we are ready to help,” the Governor said. “We are making ourselves accessible so that we can resolve all the issues that you have.”

He further encouraged the creators to organise into a formal association to enable issues to be channelled to the Bank for early resolution. “We are interested in what you are doing and will do everything to facilitate your work,” he added.

Under existing foreign exchange regulations, service export proceeds may be received through Foreign Exchange Accounts held with banks in Ghana, or through Ghana Cedi accounts, provided transactions are processed in line with regulatory requirements”.

Earlier, the  Bank of Ghana (BoG) finally broke its silence concerning the protest by some Ghanaian content creators on X, formerly Twitter, who have been chasing the Central Bank for their payments over payout delays.

BoG, in a statement, clarified that digital platforms, including earnings from X, are classified as service export proceeds, which are permissible under existing foreign exchange regulations.

They further detailed that Creators may receive these earnings through Foreign Exchange Accounts (FEA) held with banks in Ghana.

However, the BoG acknowledges concerns raised by some creators regarding difficulties accessing these funds, adding that they are reviewing the matter and engaging with relevant institutions to identify the source of the issues. 

The BoG, in a press release, stated, “The Bank of Ghana (BoG) wishes to clarify that payouts to Ghanaian content creators from digital platforms, including earnings from X, are classified as service export proceeds.

Such inflows are permissible under existing foreign exchange regulations. Creators may receive these earnings through Foreign Exchange Accounts (FEA) held with banks in Ghana, or into Ghana Cedi accounts, provided all transactions are processed in accordance with applicable regulatory requirements.

The Bank acknowledges concerns raised by some creators regarding difficulties accessing these funds. When transactions are processed correctly, such challenges should not ordinarily arise. The Bank appreciates the feedback received from affected persons. BoG is actively reviewing the matter and engaging with relevant institutions to identify the source of the issues and ensure prompt resolution.

The Bank will continue to engage affected stakeholders throughout this process. The BoG remains committed to maintaining a stable and enabling financial system that supports legitimate cross-border transactions, including digital platform earnings classified as service exports”.

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